---
title: "Almost half of consumers would change brands due to poor customer service"
id: "51118"
type: "post"
slug: "almost-half-of-consumers-would-change-brands-due-to-poor-customer-service"
published_at: "2023-01-09T07:24:29+00:00"
modified_at: "2025-04-08T14:55:36+00:00"
url: "https://www.smartcoco.tech/en/technological/almost-half-of-consumers-would-change-brands-due-to-poor-customer-service/"
markdown_url: "https://www.smartcoco.tech/en/technological/almost-half-of-consumers-would-change-brands-due-to-poor-customer-service.md"
excerpt: "Almost half of consumers would switch brands due to poor customer service How can I help you? This is one of the most recurring questions in any company. To a greater or lesser extent, wherever there is a company, there..."
taxonomy_category:
  - "Technological"
taxonomy_language:
  - "ENG"
taxonomy_post_translations:
  - "pll_64cca7d4ceec4"
---

[https://www.smartcoco.tech/en/commercial/strategic-leadership-in-the-digital-age/](https://www.smartcoco.tech/en/commercial/strategic-leadership-in-the-digital-age/)

### [Strategic Leadership in the Digital Age](https://www.smartcoco.tech/en/commercial/strategic-leadership-in-the-digital-age/)

[Commercial](https://www.smartcoco.tech/en/category/commercial/)
[May 13, 2026](https://www.smartcoco.tech/en/2026/05/13/)